1161
Beneficiary account stopped
REJAccount
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The beneficiary's account has been stopped or suspended by their bank. The account exists but cannot currently receive payments, possibly due to fraud concerns or account review.
Common Causes
- •Account suspended due to suspected fraud
- •Account under review by the bank
- •Temporary block placed by account holder
- •Regulatory or compliance hold on the account
What to Tell the Customer
“The recipient's account is temporarily unable to receive payments. Please ask them to contact their bank.”
How to Fix
- 1Inform the beneficiary their account may be blocked
- 2Ask them to contact their bank to resolve any account issues
- 3Wait for confirmation that the account is active before retrying
- 4Consider an alternative payment method in the meantime