ISO 20022 Return Codes

Format of the account number specified is not correct

Debtor account number invalid or missing

Wrong IBAN in SCT

Note: SEPA-specific (IBAN validation)

Account number specified has been closed on the bank of account's books

Note: Some SEPA countries restrict for privacy - use MS03 instead

Account specified is blocked, prohibiting posting of transactions against it

Creditor account number closed

Debtor account type is missing or invalid

An agent in the payment chain is invalid

Account details have changed

Account is in sequestration

Account is in liquidation

Transaction forbidden on this type of account (formerly NoAgreement)

Bank Operation code specified in the message is not valid for receiver

Debtor account cannot be debited for a generic reason. May be used as replacement for AM04 if bank does not reveal insufficient funds for privacy

Note: Privacy-preserving alternative to AM04

Agent in the payment workflow is incorrect

Specified message amount is equal to zero

Specific transaction/message amount is greater than allowed maximum

Specified message amount is a non-processable currency outside of existing agreement

Amount of funds available to cover specified message amount is insufficient

Note: Some SEPA countries restrict for privacy - use MS03 or AG07 instead

Duplication

Specified transaction amount is less than agreed minimum

Amount specified in message has been blocked by regulatory authorities

Amount received is not the amount agreed or expected

Sum of instructed amounts does not equal the control sum

Identification of end customer is not consistent with associated account number, organisation ID or private ID

Specification of creditor's address, which is required for payment, is missing/not correct

Party who initiated the message is not recognised by the end customer

End customer specified is not known at associated Sort/National Bank Code or does no longer exist in the books

Specification of debtor's address, which is required for payment, is missing/not correct

Returned as a result of a bank error

Debtor country code is missing or invalid

Creditor country code is missing or invalid

Debtor or Ultimate Debtor identification code missing or invalid

Creditor or Ultimate Creditor identification code missing or invalid

Authorisation is cancelled

Creditor bank is not registered under this BIC in the CSM

Cash not picked up by Creditor or cash could not be delivered to Creditor

Currency of the payment is incorrect

Cancellation requested by the Debtor

Debtor bank is not registered under this BIC in the CSM

Return following technical problems resulting in erroneous transaction

Invalid date (e.g., wrong settlement date)

Cheque has been issued but not deposited and is considered expired

Future date not supported

Note: Real-time payment schemes

Return of Covering Settlement due to underlying Credit Transfer details not being received

Payment is a duplicate of another payment

Correspondent bank not possible

Balance of payments complementary info is requested

Settlement of the transaction has failed

The card payment is fraudulent and was not processed with EMV technology for an EMV card

Note: Card payments only

The Extended Remittance Information (ERI) option is not supported

Payment Type Information is missing or invalid

Service Level code is missing or invalid

Local Instrument code is missing or invalid

Category Purpose code is missing or invalid

Purpose is missing or invalid

Return following a cancellation request

Returned as a result of fraud

Final response/tracking is recalled as mandate is cancelled

Credit to creditor's account is pending, status Originator is waiting for funds provided via a cover

No Mandate

Note: SEPA Direct Debit specific

Mandate related information data required by the scheme is missing

Note: SEPA Direct Debit specific

Creditor or creditor's agent should not have collected the direct debit

Note: SEPA Direct Debit specific

Return of funds requested by end customer

End customer is deceased

Reason has not been specified by end customer

Note: Privacy-preserving code

Reason has not been specified by agent

Note: Privacy-preserving code - often used instead of AC04/AM04

Reason is provided as narrative information in the additional reason information

No response from Beneficiary

Customer account is not compliant with regulatory requirements (e.g., FICA or other regulatory requirements rendering account inactive)

Original SCT never received

The card payment is fraudulent (lost and stolen fraud) and was processed as EMV transaction without PIN verification

Note: Card payments only

Bank Identifier code specified in the message has an incorrect format

Debtor bank identifier is invalid or missing

Creditor bank identifier is invalid or missing

Incorrect BIC of the beneficiary Bank in the SCTR

ClearingSystemMemberIdentifier is invalid or missing

Intermediary Agent is invalid or missing

Transaction reference is not unique within the message

Specification of the debtor's account or unique identification needed for regulatory requirements is insufficient or missing

Note: Some SEPA countries restrict for privacy

Specification of the debtor's name and/or address needed for regulatory requirements is insufficient or missing

Note: Some SEPA countries restrict for privacy

Specification of the creditor's name and/or address needed for regulatory requirements is insufficient or missing

Note: Some SEPA countries restrict for privacy

Regulatory Reason

Note: Some SEPA countries restrict for privacy

Regulatory or Central Bank Reporting information missing, incomplete or invalid

Tax information missing, incomplete or invalid

Remittance information structure does not comply with rules for payment type

Remittance information truncated to comply with rules for payment type

Structured creditor reference invalid or missing

Invalid or missing identification of a bank proprietary service

Invalid or missing identification required within a particular country or payment type

Return following investigation request and no remediation possible

Due to specific service offered by the Debtor Agent

Due to specific service offered by the Creditor Agent

Whitelisting service: Debtor has not included the Creditor on its Whitelist

Note: SEPA Direct Debit whitelist service

Blacklisting service: Debtor included the Creditor on their Blacklist

Note: SEPA Direct Debit blacklist service

Due to Maximum allowed Direct Debit Transactions per period service

Due to Maximum allowed Direct Debit Transaction amount service

Payment is stopped by account holder

Previously stopped by means of a stop payment advise

Card payment returned since cash amount was not correct or goods/service was not rendered

Note: Card payments only

Associated message was received after agreed processing cut-off time

Return following direct debit being removed from tracking process

Payment is not justified

Already returned original SCT