1160
Beneficiary account closed
REJAccount
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The account you're trying to pay has been closed by the account holder or their bank. The sort code and account number are valid, but the account no longer exists.
Common Causes
- •Recipient has closed their account
- •Account was closed due to inactivity
- •Bank closed the account for policy reasons
- •Account holder switched banks
What to Tell the Customer
“The account you're trying to pay has been closed. Please contact the recipient for their new account details.”
How to Fix
- 1Contact the beneficiary to obtain their new account details
- 2Verify you have the most recent payment information
- 3Update your saved payee details before retrying
- 4Confirm the new details before sending the payment