9945

Retryable

Service suspended (soft failure)

REJSystem

Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.

The Faster Payments Service is temporarily suspended. Similar to 9944, this indicates a temporary availability issue.

Common Causes

  • Scheduled maintenance
  • Temporary service suspension
  • System throttle active

What to Tell the Customer

The service is temporarily unavailable. Please try again later.

How to Fix

  1. 1Wait and retry the payment
  2. 2Check for service status updates

Related Codes