9909
Central infrastructure system malfunction
REJSystem
At a glance
- Can I retry?
- Yes — safe to retry later
- Severity
- Retryable
- Type
- REJ · rejected before acceptance
- Category
- System
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The FPS central infrastructure experienced a system malfunction. This is a temporary issue with the payment scheme itself, not the sending or receiving banks.
Common Causes
- •FPS central switch outage
- •Infrastructure maintenance
- •System overload
- •Technical fault at Pay.UK
What to Tell the Customer
“The Faster Payments system is temporarily unavailable. Please try again in a few minutes.”
How to Fix
- 1Wait a few minutes before retrying
- 2Check for FPS service status updates
- 3Retry the payment
- 4Use an alternative payment method if urgent