9912
Direct receiver system unavailable
REJSystem
At a glance
- Can I retry?
- Yes — safe to retry later
- Severity
- Retryable
- Type
- REJ · rejected before acceptance
- Category
- System
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The receiving bank's FPS system is currently unavailable. This is typically a temporary outage that will be resolved by the receiving bank.
Common Causes
- •Receiving bank system outage
- •Planned maintenance
- •Infrastructure failure
- •Connectivity issues
What to Tell the Customer
“The recipient's bank is currently unavailable. Please try again later.”
How to Fix
- 1Wait and retry the payment later
- 2Check for reported bank outages
- 3Try during normal business hours
- 4Consider an alternative payment method if urgent