9905
Switch does not support direct sender
REJSystem
At a glance
- Can I retry?
- No — fix the problem first
- Severity
- Fatal
- Type
- REJ · rejected before acceptance
- Category
- System
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The FPS central switch doesn't have a direct connection to the sending institution. This is a configuration or connectivity issue.
Common Causes
- •Sending bank not directly connected to FPS
- •Routing configuration error
- •New bank not yet fully integrated
- •Infrastructure connectivity issue
What to Tell the Customer
“There's a technical issue with the payment routing. Please contact your bank for assistance.”
How to Fix
- 1Contact your bank's technical support
- 2Verify FPS connectivity status
- 3Check if alternative routing is available
- 4Wait for connectivity to be restored