1166
Account transferred
REJAccount
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The account has been transferred to another bank or institution. The account number may still be valid in format but the receiving bank no longer services it.
Common Causes
- •Account holder switched banks using Current Account Switch Service
- •Business account moved to different provider
- •Account migrated due to bank merger or acquisition
- •Account transferred to a different branch or entity
What to Tell the Customer
“This account has been transferred to another bank. Please contact the recipient for their updated account details.”
How to Fix
- 1Contact the beneficiary for their new account details
- 2Check if the payment was automatically redirected
- 3Update your saved payee information
- 4Retry the payment to the new account