1168
Sending institution action required
REJAccount
Community Reference: This is an unofficial resource compiled from public banking documentation. Severity and behavior may vary by bank and payment provider. View sources.
The receiving bank requires some action from the sending institution before the payment can be processed. This is typically a compliance or verification requirement.
Common Causes
- •Additional verification required by receiving bank
- •Compliance check pending
- •Inter-bank agreement issue
- •Payment flagged for manual review
What to Tell the Customer
“There's an issue processing this payment that requires bank action. Please contact your bank for assistance.”
How to Fix
- 1Contact your bank's support team
- 2Provide any additional information requested
- 3Wait for confirmation from your bank before retrying
- 4Consider alternative payment methods if urgent